How some Indonesian hospitals treat complaints & the poor, kidnapping & false imprisonment.
Far be it from me to talk about Omni Hospital, which found Prita's criticism too much to bear, but yesterday's news story from Medan made me sit up and take notice. The case is sub judice so I won't say who is in the wrong but it is very odd. If the journalists did not lock themselves in the room, who did? Whoever it was should be put behind bars, and not just the minions but the arrogant clowns who ordered it.
Journalists locked up in room by hospital
Five journalists were locked up in a room on Saturday by Adam Malik Hospital, Medan for ten minutes after they attempted to report a malpractice allegation against the hospital. Kompas.com reported the journalists met a woman who accused the hospital of committing surgical malpractice against her 4 month old baby. They went along with the woman to get a proper response from the hospital, but the hospital tried to stop them from reporting the story and locked them up in a room. The journalists later reported the hospital to police.
This is downright weird. Several journalists were thus captured, so were they lured into a room, then the key turned, or were they set upon and frog-marched into captivity? My attention was caught by a tv report, but by the time I got sat in front of the news, the report was almost over, only an arrogant-looking fellow in a white coat ranting and a doctor saying it couldn't possibly be the medics' fault.
I am lucky I don't have to attend hospital often, and when I do, I have found one where patients are normally treated both courteously and successfully. However.
We are all aware of the genuinely evil people who run many of Indonesia's hospitals and many of you are probably as astounded as I am that there have no been mass arrests in the past.
I could refer to previous reports of wide-spread malpractice, of course, and mealy-mouthed swine in white coats covering up for each other.
But it's not just simple malpractice.
I am more immediately concerned with the sort of Stalinoid brutes who hold babies hostage, demanding payment of unpayable bills. There can be no legitimate grounds for this professional kidnapping, even less when the unransomed babies are charged for accommodation during the period they are held captive. The police should wade in and handcuff the doctors, nurses and staff complicit in these outrages, since such unprofessional and inhumane people deserve incarceration much more than the babies.
And what about hospitals who try to charge penniless people for sending their dead kinfolk home for the funeral. Remember that one? And the rest.
Almost every week we hear about hospitals charging the poor who shouldn't be charged, and the second-rate treatment you get if you lack funds.
It was in 2008 that the Legal Aid Institute for Health (LBH Kesehatan)
called on the police to immediately resolve more than 1 hundred reported cases of medical malpractice
questioned a memorandum of understanding (MoU) signed by the West Java Police and the Indonesian Doctors Association's West Java chapter
for 'cooperation' in cases of alleged malpractice.
As the spokesman for LBH K said at the time,
the MoU shows that there is protection for crimes and doctors accused of malpractice.
How many of these cases have been resolved, and how many doctors have gone to prison? Or has every case resulted in exoneration of the wonderful caring profession?